Terms of Service
These Terms of Service ("Terms") govern your access to and use of Platero's website, software, and related services ("Service").
By creating an account or using Platero, you agree to these Terms. If you do not agree, you may not use the Service.
1. About Platero
Platero provides software tools designed to help catering kitchens better understand food costs, purchasing needs, recipe information, and event profitability.
Platero is a software platform intended to support business operations. Platero does not provide accounting, financial, legal, or business consulting services.
2. Account Registration
To use certain features of Platero, you may be required to create an account.
You agree to:
- Provide accurate and complete information
- Keep your account information up to date
- Protect your login credentials
- Accept responsibility for activity conducted through your account
You must notify Platero if you believe your account has been accessed without authorization.
3. Use of the Service
You may use Platero only for lawful business purposes.
You agree not to:
- Attempt to disrupt or damage the Service
- Reverse engineer, copy, or modify the software
- Access another user's account or data
- Use the Service to upload illegal, harmful, or unauthorized content
We reserve the right to restrict or terminate access if the Service is misused.
4. Your Data and Content
You retain ownership of the information you upload to Platero, including:
- Recipes
- Menus
- Events
- Supplier information
- Product information
- Pricing information
- Invoices
- Business data
You grant Platero permission to store, process, and use this information only as necessary to provide, maintain, and improve the Service.
You are responsible for ensuring that you have the rights and permissions to upload any information provided to Platero.
5. Accuracy of Information
Platero is designed to assist with operational planning and profitability analysis.
However, results depend on the accuracy and completeness of the information entered or uploaded by users.
You are responsible for reviewing and verifying information before relying on it for:
- Purchasing decisions
- Pricing decisions
- Financial decisions
- Operational decisions
Platero does not guarantee that calculations, recommendations, extracted information, or generated outputs will always be error-free.
6. Artificial Intelligence Features
Certain Platero features may use artificial intelligence technology to assist with tasks such as extracting information from documents or organizing data.
AI-generated outputs may contain errors or inaccuracies.
You are responsible for reviewing AI-generated information before using it for business decisions.
7. Subscriptions and Payments
Some features of Platero may require a paid subscription.
Subscription terms may include:
- Monthly or annual billing options
- Free trials
- Paid subscription plans
- Automatic renewal
By providing payment information, you authorize Platero or its payment provider to charge applicable subscription fees.
You may cancel your subscription according to the cancellation terms provided through your account.
Unless required by law, payments are non-refundable after charges have been processed.
8. Free Trials
Platero may offer free trials or promotional access.
At the end of a trial period, access may be limited or require a paid subscription.
Trial availability and terms may change at any time.
9. Service Availability
We work to keep Platero available and reliable, but we do not guarantee uninterrupted access.
The Service may occasionally be unavailable due to:
- Maintenance
- Updates
- Technical issues
- Third-party service interruptions
10. Third-Party Services
Platero may rely on third-party services, including hosting providers, payment processors, analytics providers, and artificial intelligence services.
Your use of Platero may be subject to the terms and policies of those third parties.
11. Intellectual Property
Platero owns all rights, title, and interest in the Service, including:
- Software
- Website content
- Branding
- Features
- Design
- Documentation
You may not copy, modify, distribute, or create derivative works from the Service without written permission.
12. Limitation of Liability
To the maximum extent permitted by law, Platero is not responsible for indirect, incidental, special, or consequential damages resulting from your use of the Service.
Platero is not responsible for losses resulting from:
- Incorrect information entered by users
- Decisions made using information from the Service
- Business outcomes, including profitability changes or purchasing decisions
- Service interruptions outside of our reasonable control
13. Disclaimer
Platero provides software tools to assist catering businesses with operational and profitability analysis.
Platero does not guarantee increased profits, reduced costs, or specific business results.
Results will vary depending on each user's data, processes, decisions, and business circumstances.
14. Termination
We may suspend or terminate accounts that violate these Terms or create risk to the Service or other users.
You may stop using Platero at any time.
Upon termination, your right to access the Service may end. Certain provisions of these Terms will continue, including ownership, disclaimers, and limitation of liability.
15. Changes to These Terms
We may update these Terms from time to time.
Continued use of Platero after changes are posted means you accept the updated Terms.
16. Contact Us
If you have questions about these Terms, contact:
Platero
platero@digitalrealm.ca